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Hello Michael,</div>
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Thank you for your detailed response and for sharing these insights. I apologize for the delay in getting back to you—I was on an unexpected leave.</div>
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I truly appreciate the information you provided and the clarity around KDE’s support model and preferred approach. I’d like to take a bit of time to review this internally and determine how we can best support you in this scenario.</div>
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I will follow up with more guidance and next steps shortly.</div>
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Thank you again for your patience and collaboration.</div>
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Best regards,<br>
Marisa Irimie</div>
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<b>From:</b> Michael Pyne <mpyne@kde.org><br>
<b>Sent:</b> Friday, November 14, 2025 11:10 PM<br>
<b>To:</b> Marisa Irimie (Lugera and Makler) <a-mirimie@microsoft.com>; kde-devel@kde.org <kde-devel@kde.org><br>
<b>Cc:</b> Fasttrack – App Assure <ftdaa@microsoft.com><br>
<b>Subject:</b> [EXTERNAL] Re: Fw: Microsoft App Assure | KDE e.V. compatibility with Windows on Arm | CRM:01390020047</div>
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<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">Hi Marisa,</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">Thank you for your patience, some of the delay was so that some of us could discuss the request. Emails like this to the KDE e.V. are infrequent. And even this response
is not speaking for the e.V., I just volunteered to make sure your email and followup received a reply.</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">While the KDE e.V. provides support to the developers in the KDE community that create some of the apps published on the Microsoft Store, including Okular, Filelight, and
KStars, it does not exert the level of control of development where support such as break-fix or escalation would make sense. KDE developers already support our users on a multitude of platforms, including ARM, so we have some familiarity with some of the
general porting issues already. This desire to reach our users where they are, no matter the platform or OS, is one of the reasons many of our apps are available in the Microsoft Store for Windows users.</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">As we are a worldwide community who volunteer our time and effort into building this collection of software, the most useful types of engineering advice are typically those
in forms that can be consumed at an individual developer's convenience, such as technical articles/blogs, reference documentation, sample code (appropriately licensed for open source usage), and even videos. This is especially true of advice that goes beyond
generic best practices, such as if there are any Windows for Arm-specific differences with APIs, programming language object/type differences, and so on.</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">If this is the kind of thing App Assure provides, static code analysis to look for compatibility issues might also be helpful, but would be most helpful when provided to
the specific application developers or mailing list rather than the KDE e.V. Members of this list can help point you or others to specific mailing lists or project boards if you have suggestions for specific apps we publish on the Microsoft Store.</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">We are appreciative of offers to help, I just want to emphasize our model is closer to a good number of part-time developers than to a model where a couple of tech exchange
meetings would take care of a majority of active developers.</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">As you mentioned in your first email being unsure of our compatibility with Windows for ARM, I also wanted to provide links to the relevant information:</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">* Documentation to our developers on how to package KDE apps for Microsoft Store is at
<a style="margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" originalsrc="https://develop.kde.org/docs/packaging/windows/microsoftstore/packaging/" class="x_moz-txt-link-freetext OWAAutoLink" id="OWAcd0775d4-796e-501e-c0e6-a0119d242ecc" href="https://develop.kde.org/docs/packaging/windows/microsoftstore/packaging/">
https://develop.kde.org/docs/packaging/windows/microsoftstore/packaging/</a> which refers to artifacts from our automated CI/CD</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">* That CI/CD is primarily driven out of "KDE Craft" (<a style="margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" originalsrc="https://invent.kde.org/packaging/craft-blueprints-kde/-/blob/master/.gitlab-ci.yml" class="x_moz-txt-link-freetext OWAAutoLink" id="OWAfb3f5f43-4968-da5d-3bb6-ac66b2a26df1" href="https://invent.kde.org/packaging/craft-blueprints-kde/-/blob/master/.gitlab-ci.yml">https://invent.kde.org/packaging/craft-blueprints-kde/-/blob/master/.gitlab-ci.yml</a>).
Taking a look at that file, it appears we only package Windows apps for x86.</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">But this wouldn't be an official support policy as much as the limit of our "best effort" towards supporting Windows where its users are. Build system resources permitting,
I think we'd package for Windows ARM as well if the setup is not too difficult (and remains not too difficult, maintenance burden for a feature used by very few features is problematic). That would be a topic for our KDE Sysadmins (who are also volunteers
from around the world).</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">If it's easier to digest in a discussion I'm happy to serve as a POC for a short call (and at least for the upcoming week can generally be available at or after 4pm U.S.
Eastern Time). If you just needed to ensure that someone reached out to KDE, you can consider that task accomplished, with our collective thanks.</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">Also, most of our software is built upon the Qt toolkit, so if no one has reached out to them, I would recommend doing so. They do have a for-profit company you can engage
with (see <a style="margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" originalsrc="https://www.qt.io/" class="x_moz-txt-link-freetext OWAAutoLink" id="OWAa945317d-0273-86fc-8de7-9b755e9fb382" href="https://www.qt.io/">
https://www.qt.io/</a>), and any significant Qt issues with Windows for Arm will also be issues for KDE-based software unless they can be worked around. They do at least support ARM with their latest release (see
<a style="margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" originalsrc="https://doc.qt.io/qt-6/windows.html" class="x_moz-txt-link-freetext OWAAutoLink" id="OWA2bdfb0e1-5e4d-4386-dd0e-5cc776f82269" href="https://doc.qt.io/qt-6/windows.html">
https://doc.qt.io/qt-6/windows.html</a> though it does not support the Windows 11-specific ARM64EC). </span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">Finally, even if we don't setup a call, if we do run into Arm-specific issues, would it be best to reach out to you/your team to get them resolved?</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">Thank you again for your proactive engagement.</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";">Regards,</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"> - Michael Pyne</span></p>
<p style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Noto Sans";"><br>
</span></p>
<div>On 11/12/25 6:05 AM, Marisa Irimie (Lugera and Makler) wrote:</div>
<blockquote>
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Hello all,</div>
<div style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
I wanted to follow up on my previous email regarding Windows on Arm compatibility for KDE e.V. We’d like to ensure your applications run smoothly on the latest Microsoft platforms, including Copilot+ PCs.</div>
<div style="margin-top: 1em; margin-bottom: 1em; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
As mentioned, App Assure provides no-cost engineering support such as:</div>
<ul>
<li style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Technical workshops and best practices</li><li style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Code reviews and platform optimization</li><li style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Break-fix assistance and escalation to Microsoft engineers</li></ul>
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Would you be available for a 30-minute onboarding call to discuss the next steps? Please share a time that works best for you.</div>
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Looking forward to your response.</div>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 16pt; color: black;">Marisa Irimie </span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: rgb(186, 183, 182);">To learn how Microsoft respects your privacy, see our</span><span style="font-family: Aptos, sans-serif; font-size: 12pt; color: black;"> </span><span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: black;"><a style="margin: 0px;" data-auth="NotApplicable" data-linkindex="2" originalsrc="https://aka.ms/MicrosoftPrivacyPage" title="Original URL: https://aka.ms/MicrosoftPrivacyPage. Click or tap if you trust this link." class="OWAAutoLink" id="OWA54a32834-3425-c870-df18-3263828ec90d" href="https://aka.ms/MicrosoftPrivacyPage">Privacy
Statement</a></span><span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: rgb(186, 183, 182);">. </span></p>
<p style="text-align: left; text-indent: 0px; background-color: white; margin: 0px;">
<span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: rgb(186, 183, 182);">If you wish to stop receiving emails from this program, please </span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: rgb(186, 183, 182);">contact us at
<a style="color: rgb(186, 183, 182); margin: 0px;" data-linkindex="3" title="mailto:ACHelp@microsoft.com" class="x_moz-txt-link-freetext OWAAutoLink" id="OWA152327a3-158e-2c79-13fb-cc9ffac2bdcd" href="mailto:ACHelp@microsoft.com">
ACHelp@microsoft.com</a>. </span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">Upcoming out of Office:</span></p>
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<b>From:</b> Marisa Irimie (Lugera and Makler) <a class="x_moz-txt-link-rfc2396E OWAAutoLink" id="OWA578f04e9-2184-b36f-71e8-800e2d169a6c" href="mailto:a-mirimie@microsoft.com">
<a-mirimie@microsoft.com></a><br>
<b>Sent:</b> Tuesday, November 4, 2025 12:53 PM<br>
<b>To:</b> <a class="x_moz-txt-link-abbreviated OWAAutoLink" id="OWA1ebaa9fb-b0f6-f7a8-f0a6-6706bd08f224" href="mailto:kde-devel@kde.org">kde-devel@kde.org</a>
<a class="x_moz-txt-link-rfc2396E OWAAutoLink" id="OWA23293e3f-4d59-3d34-9768-1da9ebcce4d5" href="mailto:kde-devel@kde.org">
<kde-devel@kde.org></a><br>
<b>Cc:</b> Fasttrack – App Assure <a class="x_moz-txt-link-rfc2396E OWAAutoLink" id="OWA1a0c3a17-3e82-7cc6-414b-92cdd5cc0f90" href="mailto:ftdaa@microsoft.com">
<ftdaa@microsoft.com></a><br>
<b>Subject:</b> Microsoft App Assure | KDE e.V. compatibility with Windows on Arm | CRM:01390020047</div>
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<i>***If you’re not the right contact, please forward this message to the appropriate stakeholder and include them in the thread.***</i></div>
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Hello all,</div>
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My name is Marisa Irimie, and I’m an App Assure Manager with Microsoft’s FastTrack Center. My team<b> helps Microsoft customers and ISVs</b> ensure application
<b>compatibility </b>with the latest Microsoft platforms, including <b>Windows on Arm and Copilot+ PCs.</b></div>
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We’d like to collaborate with you to prepare <b>KDE.e.V for Windows on Arm.</b> I couldn’t find any compatibility details on the website, so I wanted to reach out directly.</div>
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App Assure offers no-cost engineering support, including:</div>
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<div style="direction: ltr;" role="presentation">Technical workshops and best practices</div>
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<div style="direction: ltr;" role="presentation">Code reviews and platform optimization</div>
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<div style="direction: ltr;" role="presentation">Break-fix assistance and escalation to Microsoft engineers</div>
</li></ul>
<div style="direction: ltr; margin-top: 6pt; margin-bottom: 3pt; margin-left: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
I’d be happy to schedule a 30-minute onboarding call next week to get started. Please let me know your availability.</div>
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Best regards,</div>
<div style="direction: ltr; margin-top: 6pt; margin-bottom: 3pt; margin-left: 0px; font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Marisa Irimie</div>
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Description automatically generated" data-outlook-trace="F:3|T:3" src="cid:part1.Nin4EbMY.GKfcJwJ3@kde.org"></span><span style="font-family: "Segoe UI", sans-serif; font-size: 16pt; color: black;"> </span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 16pt; color: black;">Marisa Irimie </span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 9pt; color: black;">App Assure Manager </span></p>
<p style="direction: ltr; text-align: left; background-color: white; margin: 0px;">
<span style="font-family: "Segoe UI", sans-serif; font-size: 9pt; color: blue;">a-mirimie<a style="color: blue; margin: 0px;" data-linkindex="0" title="mailto:YourName@microsoft.com" class="x_OWAAutoLink" id="OWAe5fdb0d1-c140-77c0-015b-754642a1779f" href="mailto:YourName@microsoft.com">@microsoft.com</a></span><span style="font-family: "Segoe UI", sans-serif; font-size: 9pt; color: black;"> </span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 9pt; color: blue;"><a style="color: blue; margin: 0px;" data-auth="NotApplicable" data-linkindex="1" originalsrc="https://aka.ms/appassure" title="Original URL: https://aka.ms/appassure. Click or tap if you trust this link." class="x_OWAAutoLink" id="OWA03c695ae-94e0-c8d7-1a6e-5f98d57c4dd8" href="https://aka.ms/appassure">App
Assure</a></span><span style="font-family: "Segoe UI", sans-serif; font-size: 9pt; color: black;"> |
<b>Microsoft FastTrack</b> </span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 9pt; color: black;">App Compatibility and Product Integrations </span></p>
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<span style="font-family: "Segoe UI", sans-serif; font-size: 9pt; color: black;"> </span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px;">
<span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: rgb(186, 183, 182);">To learn how Microsoft respects your privacy, see our</span><span style="font-family: Aptos, sans-serif; font-size: 12pt; color: black;"> </span><span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: black;"><a style="margin: 0px;" data-auth="NotApplicable" data-linkindex="2" originalsrc="https://aka.ms/MicrosoftPrivacyPage" title="Original URL: https://aka.ms/MicrosoftPrivacyPage. Click or tap if you trust this link." class="x_OWAAutoLink" id="OWA4d3d08c6-fbf1-056f-f672-c3ed837e6df5" href="https://aka.ms/MicrosoftPrivacyPage">Privacy
Statement</a></span><span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: rgb(186, 183, 182);">. </span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px;">
<span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: rgb(186, 183, 182);">If you wish to stop receiving emails from this program, please </span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px;">
<span style="font-family: "Segoe UI", sans-serif; font-size: 8pt; color: rgb(186, 183, 182);">contact us at
<a style="color: rgb(186, 183, 182); margin: 0px;" data-linkindex="3" title="mailto:ACHelp@microsoft.com" class="x_OWAAutoLink x_moz-txt-link-freetext" id="OWAa0b138a6-793d-c275-0f91-aeb431b5a644" href="mailto:ACHelp@microsoft.com">
ACHelp@microsoft.com</a>. </span></p>
<p style="direction: ltr; text-align: left; text-indent: 0px; background-color: white; margin: 0px;">
<span style="font-family: "Segoe UI", sans-serif; font-size: 9pt; color: rgb(36, 36, 36);"> </span></p>
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<span style="font-family: Aptos, sans-serif; font-size: 12pt; color: rgb(36, 36, 36);">Upcoming out of Office:</span></p>
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