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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='mso-ligatures:none'>Follow up:<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'>This error occurs only on jpg files.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'>DK gives me the message: Cannot load <filename>.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'>If I convert the file to TIFF, it appears without issue.<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'>Perhaps the characteristics of the jpg are not recognized by DK?<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'>John<o:p></o:p></span></p><p class=MsoNormal><span style='mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-ligatures:none'>Hi, sounds like the database to host thumbnails is corrupted or<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-ligatures:none'>something like that.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-ligatures:none'>What's happening if you force to rebuild thumbnails with the maintenance tool ?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-ligatures:none'>Best<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-ligatures:none'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New";mso-ligatures:none'>Gilles Caulier<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>