<div dir="ltr">Well, the PTP protocol is implement through Gphoto2 driver. If this kind of error appear, this can be a dysfunction located in Gphoto2 driver.<div><br></div><div>To have more details about, run the appimage from a console and look debug trace printed while you try to read the phone contents.</div><div><br></div><div>Gilles Caulier</div></div><div class="gmail_extra"><br><div class="gmail_quote">2018-02-11 4:30 GMT+01:00 Tony Bazeley <span dir="ltr"><<a href="mailto:tonyb@sa.apana.org.au" target="_blank">tonyb@sa.apana.org.au</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p>I'm a bit new to digikam, and having trouble with import
procedures.<br>
Am trying to import from a Huawei P9 phone, configured to PTP
mode.</p>
<p style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">Trying to
import using the generic USB PTP Class camera or the digikam
suggested option "Huawei P9 Plus" both yield the same error:<br>
<i>"Failed to connect to the camera. Please make sure it is
connected properly and turned on."</i></p>
<p style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px"><br>
</p>
<p style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">I'm using
digikam-5.8.0-01-x86-64 under Ubuntu 16.04.3 LTS<br>
</p>
<p style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">Would very
much appreciate any thoughts on how to proceed.<br>
</p>
<p style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px"><br>
</p>
<p style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">TIA</p><span class="HOEnZb"><font color="#888888">
<p style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">Tony<br>
</p>
<p><br>
</p>
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