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    I had a similar problem with an iPhone.  I got it to work by
    fiddling around some.  See
<a class="moz-txt-link-freetext" href="http://digikam.1695700.n4.nabble.com/Import-from-iPhone-5-behaves-strangely-td4704878.html">http://digikam.1695700.n4.nabble.com/Import-from-iPhone-5-behaves-strangely-td4704878.html</a><br>
    <br>
    Ralph<br>
    <br>
    <div class="moz-cite-prefix">On 02/11/2018 07:14 AM, Richard B.
      Emerson wrote:<br>
    </div>
    <blockquote type="cite" cite="mid:ktLVeVFz959tbktLcehas5">
      <div dir="ltr">There's always "Plan B":d/l the images to the
        machine directly and then let digiKam handle them from there.
        Sure, it's an extra step or two. Given the current problem,
        though, it may be the easiest way to fix the problem. :)</div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">On Sun, Feb 11, 2018 at 5:49 AM, Gilles
          Caulier <span dir="ltr"><<a
              href="mailto:caulier.gilles@gmail.com" target="_blank"
              moz-do-not-send="true">caulier.gilles@gmail.com</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div dir="ltr">Well, the PTP protocol is implement through
              Gphoto2 driver. If this kind of error appear, this can be
              a dysfunction located in Gphoto2 driver.
              <div><br>
              </div>
              <div>To have more details about, run the appimage from a
                console and look debug trace printed while you try to
                read the phone contents.</div>
              <span class="HOEnZb"><font color="#888888">
                  <div><br>
                  </div>
                  <div>Gilles Caulier</div>
                </font></span></div>
            <div class="HOEnZb">
              <div class="h5">
                <div class="gmail_extra"><br>
                  <div class="gmail_quote">2018-02-11 4:30 GMT+01:00
                    Tony Bazeley <span dir="ltr"><<a
                        href="mailto:tonyb@sa.apana.org.au"
                        target="_blank" moz-do-not-send="true">tonyb@sa.apana.org.au</a>></span>:<br>
                    <blockquote class="gmail_quote" style="margin:0 0 0
                      .8ex;border-left:1px #ccc solid;padding-left:1ex">
                      <div text="#000000" bgcolor="#FFFFFF">
                        <p>I'm a bit new to digikam, and having trouble
                          with import procedures.<br>
                          Am trying to import from a Huawei P9 phone,
                          configured to PTP mode.</p>
                        <p
style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">Trying
                          to import using the generic USB PTP Class
                          camera or the digikam suggested option "Huawei
                          P9 Plus" both yield the same error:<br>
                          <i>"Failed to connect to the camera. Please
                            make sure it is connected properly and
                            turned on."</i></p>
                        <p
style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px"><br>
                        </p>
                        <p
style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">I'm
                          using digikam-5.8.0-01-x86-64 under Ubuntu
                          16.04.3 LTS<br>
                        </p>
                        <p
style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">Would
                          very much appreciate any thoughts on how to
                          proceed.<br>
                        </p>
                        <p
style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px"><br>
                        </p>
                        <p
style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">TIA</p>
                        <span class="m_9212413212190661069HOEnZb"><font
                            color="#888888">
                            <p
style="margin-top:0px;margin-bottom:0px;margin-left:0px;margin-right:0px;text-indent:0px">Tony<br>
                            </p>
                            <p><br>
                            </p>
                          </font></span></div>
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